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FAQ'S
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Frequently Asked Questions
What do I need to produce a baseball tournament?

The first thing you will need to do is download and install QuickPay9 on your server computer. Second you will need to buy a streaming solution for each field you want to stream.  We offer kits which contain a wireless IP Camera, an all-weather laptop with QuickStream9 already configured to receive streaming from the camera.  Third you will need Wi-Fi access with a minimum 1 mg upload capability per camera.  Verizon Jetpack’s are offered as an option with our streaming solution kits.

How do I suspend or reactivate my subscriptions?

All account holders whether they are a producer, a contestant or a viewer can suspend or reactivate a subscription on any device that they have previously registered.

WatchmeSports app suspensions and reactivations are completed by going to the main menu and selecting the subscription tab.

WatchmeSports PC app  suspensions and reactivations are completed by going to the main menu and selecting the subscription tab.  

Can I stream through my own phone?

Yes! If the producer of an event grants you the right to stream then you can join the event and stream from your own phone.

WatchmeSports Refund Policy

WatchmeSports is not the producer of the events that are seen on our network. We are just a service provider that facilitates payment transactions for each of our content providers. All monies collected on behalf of the producer are immediately forwarded to the producer. Any refunds that you feel you are owed should be requested directly from the producer. 

What is WatchmeSports?

WatchmeSports is a subscription based amateur sports broadcasting network. We do not produce sporting events, we provide the software and streaming hardware to sports directors and producers who do produce these sporting events.  We also act as the payment processor for these producers as well as the data warehousing and streaming bandwidth needed to stream a game or match.

What happens if a sporting event gets cancelled or postponed?

WatchmeSports is not the one putting on the event and all money we collect for registrations and Paywatch are ACH’d directly to the producer. Contestants, coaches or family members watching or playing in the event will need to contact to the producer directly for all questions and refund request. 

Do I have to use QuickPay9 and QuickStream9 to stream live?

No!

Any subscriber of the WatchmeSports app can create their own event from the main events listing page. Then they can identify all those they want to allow to stream to their event. If you are the owner of the event then you can stream from your phone directly. If you are someone that has been included in the join listing then you can join the event like a contestant.

What do you use QuickPay9 for?

QuickPay9 is the back office application used for creating and defining events. Take on-line registrations, generate draws and drags, compute standings, generate results and payouts. Process ACH payments and generate checks while automatically keeping up with all of your accounting enabling you to generate Income Statements and Balance Sheets.

It's also used to email market and send text notifications to all of your contestants.

What is QuickStream9 used for?

QuickStream9 is tightly integrated with QuickPay9 and is used to score races, games and matches during the event. It's also a video production solution that allows scores and times to be displayed on the stream in real time.

QuickStream9 provides multiple scoring interfaces depending on the type of event you are running. There is a Time Manager for electronic timers, a Run Manager for races with lots of contestants running at the same time. There is a Score Manager for judged events and a Game Manager for bracketed events. 

What kind of events can WatchmeSports handle?

WatchmeSports provides logistical support for all kinds of Timed, Judged and Bracketed events. Using QuickPay9 a producer can run multiple classes with multiple rounds each with their own gaming criteria, such as the number of competitors in a heat and whether a round is a run list or a bracketed game list. QuickPay9 allows the producer to be extremly creative in the way he sets up his event making the event more fun to compete in.

Can I stream from remote sites and still have it included in the event?

Yes!

One of the most powerful aspects of using WatchmeSports to stream your events is that each stream can be identified as a subset of a Header Event. Allowing multiple fields in lots of different locations to stream to one event. The viewer just sees all of the streams in one location on their app. All a viewer needs to do to watch a field is select it from the list of fields being streamed.

All the producer needs to do for this to happen is for him to define the Header Event and then on each installation of QuickStream9 create an event and identify the main event as the Header Event in the Edit Event section.

Can school districts use WatchmeSports to make money?

Yes!

A school district can maintain a single header event that all the schools in the district can attach to. The district defines the Paywatch or Season Pass charge and all the money collected is directed into the bank account the district has on file.

What is PayWatch?

PayWatch is similar to Pay-per-view, but instead of paying every time you want to watch something, PayWatch allows you to pay once and you can return to watch as often as you'd like.

Are there contracts?

No, there are not any contracts. 

Why did I get charged when I canceled my subscription?

If you cancel on or after your billing date, you will still be billed for the coming 30 days. You will continue to have access to your service until the end of your billing cycle.

How do I set-up a multi user network

This document is for those users who need to share a database for QuickPayPro and QuickStream in a local area network. 

 

  1. Setting up the database server. 

The computer that will house the database will need to be on anytime another computer needs to access the database.  This document assumes that you have already installed QuickPayPro on it.  See installation instructions if QuickPayPro is not already installed. 

 

  1. Gather necessary information. 

1. You will need the device name or the IP address of this computer.  Device name is recommended.  Open windows explorer.  Select ‘This PC’ from menu on left.  Select computer from top menu.  Then select properties.  This will bring up the screen which displays your device name. 

 

 

 

2. To get the ip address open a cmd prompt.  Type ipconfig. 

 

 

Write down this information as you will need it to configure the client computers. 

 

  1.  Setting up the server alias. 

1.  Open a cmd prompt.  Navigate to C:\Program Files\Embarcadero\Interbase\bin. 

                                         Ie.  cd C:\Program Files\Embarcadero\Interbase\bin 

                              

2. Type the following cmd and hit return: 

gsec -user sysdba -password masterkey 

 

3. At the GSEC> prompt type: 

alias_add qpdatabase -alias_dbpath "C:\Users\xxxxx\Documents\WatchmeSports\qpdatabase.ib" 

instead of ‘xxxxx’ use the username of the person who installed QuickPayPro 

 

4. Type quit at the GSEC> 

 

  1.  Connect a client computer to the database server. 

1. Run QuickPayPro on the client machine. 

2. Select File->Change Database. 

3. Check the ‘Remote’ option. 

4. For host use the device name or the IP Address for the database server machine. 

5. Check the ‘Alias’ option. 

6. For ‘Alias’ use ‘qpdatabase’   This field is case sensitive. 

7. Click ‘OK’ 

                             QuickPayPro will now reload and connect to the server database. 

 

Repeat step C for each Client computer. 

 

 

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